Telecaller
Responsibilities
Telecallers have to initiate a telephonic connection with existing and potential clients to generate sales. They are ideally excellent at verbal communication and passionate about customer service. Job profiles may vary, but they typically have to take up inbound marketing calls and provide outstanding customer support.
Skills
Knowing all the details of the product or service offerings.
Regularly updating and obtaining the lists of individual contact details.
Meet and exceed sales target set by the organization.
Stay updated with market trends to better serve customers.
Identify customer needs and provide solutions through the company’s products and services
Build and maintain positive relationships with future prospects.
Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
Experience
0- 1 Year